Frequently Asked Questions
Everything you need to know about our collections and services.
What is the Skall Studio philosophy on sustainability?
We prioritize natural fibers such as organic cotton, linen, and recycled wool to create timeless pieces that are designed to last for generations, minimizing our environmental footprint.
How long does shipping take?
Domestic orders are typically delivered within 2-4 business days. International shipping varies by location but generally takes 5-10 business days.
What is your return policy?
We offer a 14-day return window from the day you receive your order. Items must be returned in their original condition, unworn, and with all tags attached.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How do I care for my Skall Studio knitwear?
To maintain the quality of our wool garments, we recommend hand washing in cold water with wool detergent and drying flat to prevent stretching.